Refund policy
Effective September 19, 2026
The short version: if we haven't started, you get your money back in full.
Demo pages
Full refund any time before we start designing your demo.
Once we've started designing it, the $50 isn't refundable, but it still comes off any package you order for the same business.
Website packages
Full refund any time before design work starts on your site.
Once work has started, the price isn't refundable, because that time is already spent on your build. If something isn't right, we fix it: two rounds of revisions are included.
Ad packs
Full refund any time before we start designing your ads. After that, one round of revisions is included.
If an ad isn't right, tell us within your revision round and we'll fix it before you run it.
Monthly plans
Cancel any time and your plan runs to the end of the month you've paid for. Nothing is charged after that, and we don't refund part of a month already under way. Your site stays live either way.
Paying over time
Paid with Affirm or Klarna? The refund goes back through them, and their terms apply.
Costs from other companies
Domain registration and ad spend are billed by those companies directly, so their refund rules apply.
How to ask for a refund
Email hello@summitwebstrategies.com from the address you used at checkout, and include your business name. We'll confirm by email.
Refunds go back to the original payment method. Banks usually show them within 5 to 10 business days.
Questions? Email hello@summitwebstrategies.com.